Page last updated on April 2, 2021
Current Release Level: 5.18 - available April 2, 2021. Release is for customers
with systems running IBM i/OS release 7.1 and higher.
We are constantly working on product enhancements and new
features. These were most recently updated on April 2, 2021.
Some customers and trial users frequently ask the same questions.
These FAQs were last updated on December 22, 2020.
We occasionally get problem reports from customers and trial
users. When we do, we develop solutions. These can take the form of PTF's to iEventMonitor
or simply clarification of user instructions. These problem reports were last updated on
March 22, 2021.
Need help with email configuration? Take a look at these suggestions.
For customers implementing the IEM Respond browser interface, here are instructions on how
to add HTTPS browser security to the IEM Respond feature.
If you have ordered a release upgrade from us, you may want to review the
Release Upgrade Instructions while you are waiting for your new install
media to arrive.
If you received a PTF update from us, you can review the PTF Installation Instructions.
Contact Information
Phone: (518) 897-5002 Fax: (518) 897-5003
E-mail your questions or suggestions:
Attention iEventMonitor Customers:
Register your E-mail address and receive automatic notification
whenever there are changes to iEventMonitor.
Our Customer Support center for iEventMonitor contains a wide variety of information to help
customers and trial users to better use our product.
Kisco Information Systems
89 Church Street
Saranac Lake, New York 12983
Support@Kisco.com